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Supply Chain

Supply Chain Management 10.0.49 · Industrial supplies e-commerceShipping less air: optimized 3D packing for industrial supplies e-commerce

TSTech Sarwar team3 min read · Published October 23, 2026
Preview featureSupply Chain Management 10.0.49Inventory & warehouse
Illustration with example data
Feature
Optimized 3D packing containerization
Availability
Production-ready preview in Supply Chain Management 10.0.49
Industry focus
Industrial supplies e-commerce

Industrial supplies distributors increasingly sell online: fasteners, tools, safety equipment, electrical components and maintenance products, ordered in mixed baskets by maintenance teams and small contractors. Those orders combine items of very different shapes, sizes and weights. Choosing the right box, and packing it well, has a direct effect on shipping costs and damage rates.

The industry challenge

Containerization in Dynamics 365 warehouse management decides how picked items are grouped into containers. Simpler approaches based on volume or weight treat items as if they can be poured into a box. Real items are rigid shapes. A long torque wrench, a box of gloves and a coil of cable may fit by volume but not physically.

The result is either cartons that are too small, forcing packers to repack, or cartons that are too large, meaning the business ships air. Parcel carriers increasingly charge by dimensional weight, so oversized cartons cost money on every shipment. Repacking costs labour at the bench and slows despatch.

What Microsoft is delivering

Supply Chain Management 10.0.49 includes optimized 3D packing containerization, described by Microsoft as a production-ready preview. It is designed to consider items' three-dimensional size, rather than only volume or weight, when determining how they fit into containers.

Microsoft's published detail on the algorithm is limited, so organizations should evaluate results against their own product dimensions and carton ranges before relying on it.

Where the value shows up

Business areaImpact
Shipping costBetter carton choices can reduce dimensional-weight charges
Packing productivityFewer repacks when the suggested carton actually fits
Damage reductionBetter-fitting cartons can reduce movement in transit
PackagingPotential to use less filler and fewer oversized cartons
SustainabilityLess packaging material and less shipped air

A worked scenario

(An illustrative example.) An online industrial supplies distributor ships thousands of mixed orders a day. Packers regularly find that the carton suggested by the system cannot fit a long item, or that a much smaller carton would have done.

The operations team enables the 3D packing preview in a test environment and runs a sample of a few weeks of historical orders through it. They compare the suggested cartons with what packers actually used, review the cases where it chose differently, and check product dimension data where suggestions looked wrong. Based on the results, they plan a controlled trial on a subset of packing stations.

Adoption considerations

  • Fix your dimension data first. 3D packing depends on accurate item dimensions. Audit master data, especially for long or irregular items.
  • Define carton ranges. Make sure available container types and their internal dimensions are set up accurately.
  • Treat it as a preview. Microsoft describes it as production-ready, but it is still a preview. Pilot before broad rollout.
  • Measure outcomes. Track repacks, carton usage and carrier charges before and after.
  • Involve packers. Gather feedback from the bench; they will spot problems quickly.

The bottom line

For industrial supplies e-commerce, mixed baskets of awkward shapes make packing a real cost driver. Optimized 3D packing aims to choose cartons based on how items physically fit, which can reduce shipping costs and repacking. Its success will depend heavily on data quality, so start with a careful pilot. An experienced Dynamics 365 warehouse adviser can help you prepare data and measure results.

Source: Microsoft: What's new or changed in Dynamics 365 Supply Chain Management 10.0.49

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